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We collect information you provide directly, including name, email address, phone number (optional), and any custom information required by event organizers. We also collect usage data such as pages visited, features used, and device information.
When you create an account, we collect your email address, display name, and password (stored securely using industry-standard hashing).
When you sign up for an event, we collect your name, email, phone (if provided), and responses to any custom questions set by the organizer.
We automatically collect IP addresses, browser type, device type, and usage patterns to improve the Service and ensure security.
We use your information to: (a) provide and improve the Service; (b) send event confirmations, reminders, and check-in codes; (c) communicate important updates about your signups; (d) verify organizer identity and credentials; (e) investigate safety reports and enforce our Terms; (f) generate aggregated, anonymized analytics.
We share your information only in limited circumstances: (a) with event organizers for events you sign up for (name, email, phone, custom answers); (b) with service providers who help us operate the platform; (c) when required by law or to protect safety; (d) with your explicit consent. We never sell your personal information.
We use the following third-party service providers to operate the platform: Stripe for payment processing (receives billing data, email, and organization information); Resend for email delivery (receives email addresses and email content); Google Firebase for authentication, database, file storage, and analytics (receives all platform data); and Google Maps for event location display (receives event coordinates and addresses). Each provider processes data only as necessary to provide their services and in accordance with their own privacy policies.
We retain your data for as long as your account is active or as needed to provide the Service. Signup data is retained for up to one year after an event. Safety reports and incident logs are retained for up to three years. You may request deletion of your data at any time.
You have the right to: (a) access your personal data; (b) correct inaccurate data; (c) request deletion of your data; (d) request a copy of your data in a portable format; (e) opt out of non-essential communications. To exercise these rights, use the data management features in your account settings, submit a request through our Data Deletion page, or contact us at team@sahnga.com. Data export requests are fulfilled within 30 days of your request.
We implement appropriate technical and organizational measures to protect your data, including encryption in transit and at rest, access controls, and regular security assessments. However, no method of transmission over the Internet is 100% secure.
We use essential cookies to maintain your session and preferences. We do not use third-party advertising cookies. We may use analytics cookies to understand how the Service is used. When you first visit our site, you will be presented with a cookie consent banner where you can accept all cookies or manage your preferences. Essential cookies cannot be disabled as they are necessary for the Service to function. You may withdraw your cookie consent at any time by clearing your browser cookies and revisiting the site.
The Service is not directed to children under 13. We do not knowingly collect personal information from children under 13. If you believe a child under 13 has provided us with personal information, please contact us immediately. Volunteers under 18 must have guardian consent, which is facilitated through our waiver system.
Your data may be transferred to and processed in the United States. By using the Service, you consent to this transfer. We ensure appropriate safeguards are in place for international data transfers.
We may update this Privacy Policy from time to time. We will notify you of significant changes by email or through the Service. Your continued use of the Service after changes are posted constitutes acceptance of the updated policy.
For privacy-related questions or requests, contact us at team@sahnga.com.
Last updated: 2026-03-22
Questions? Contact us at team@sahnga.com