By accessing or using the sahnga platform ("Service"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, you may not access or use the Service. sahnga reserves the right to modify these Terms at any time, and your continued use of the Service constitutes acceptance of any changes.
sahnga provides a platform that connects volunteer organizations with individuals seeking volunteer opportunities. The Service includes event listing, volunteer signup management, check-in tools, and related features. sahnga does not organize, supervise, or control volunteer events directly.
sahnga offers subscription plans for organizers who need additional features and capacity. Volunteers always use the platform for free. By subscribing to a paid plan, you agree to the billing terms described below.
sahnga currently offers three tiers: Free ($0), Pro ($19/month or $15/month billed annually at $180/year), and Organization ($49/month or $39/month billed annually at $468/year). The Free tier includes core functionality with limited capacity. Paid tiers unlock additional features, higher participant limits, and advanced tools. Full plan details and current pricing are available on our Pricing page.
Paid subscriptions automatically renew at the end of each billing period (monthly or annual) at the then-current rate unless you cancel before the renewal date. You authorize sahnga to charge your payment method on file for each renewal period. We will notify you before any price increase takes effect on your next renewal.
You may cancel your subscription at any time through your organization's Billing page or the Stripe Customer Portal. Upon cancellation, your subscription remains active until the end of your current paid billing period. After that, your organization will be downgraded to the Free tier. You retain access to your existing data, but new events and features will be subject to Free tier limits.
Subscription fees are non-refundable except where required by applicable law. If you cancel mid-cycle, you will not receive a prorated refund for the remaining period, but you will retain access to your paid tier until the billing period ends. If you believe you were charged in error, contact us at team@sahnga.com within 30 days of the charge.
If a renewal payment fails, your account will enter a "past due" status. You will have a 7-day grace period to update your payment method. During the grace period, your paid features remain accessible. If payment is not resolved within the grace period, your subscription may be suspended or cancelled, and your organization will be downgraded to the Free tier.
sahnga reserves the right to change subscription pricing at any time. We will provide at least 30 days' notice of any price increase via email to the address associated with your organizer account. Price changes will take effect at the start of your next billing cycle after the notice period. If you do not agree with a price change, you may cancel your subscription before the new pricing takes effect.
The Free tier provides limited access to platform features and is subject to restrictions including a maximum of 1 active event, 25 participants per event, and reduced feature availability. sahnga reserves the right to modify Free tier limits with reasonable notice. The Free tier does not require a payment method on file.
You may create an account as either an organizer or a volunteer. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You must provide accurate and complete information when creating your account.
Organizations must provide accurate information about their organization, including legal name, contact information, and registration status where applicable. Organizers are responsible for the accuracy of event listings and compliance with all applicable laws.
Volunteer accounts are optional. Volunteers may sign up for events with or without an account. Creating an account provides convenience features such as signup history and simplified check-in.
Organizations using sahnga to list volunteer events agree to: (a) provide accurate event descriptions and requirements; (b) maintain appropriate insurance coverage; (c) comply with all applicable local, state, and federal laws; (d) ensure volunteer safety at their events; (e) not discriminate against volunteers on the basis of protected characteristics; (f) respond promptly to safety reports and concerns.
Volunteers agree to: (a) provide accurate personal information when signing up; (b) honor their commitments by attending events they sign up for or cancelling in advance; (c) follow event organizer instructions and safety guidelines; (d) report safety concerns through the platform's reporting system; (e) treat other volunteers, organizers, and community members with respect.
You may not: (a) use the Service for any illegal purpose; (b) create fraudulent event listings; (c) harass, intimidate, or discriminate against other users; (d) attempt to gain unauthorized access to the Service; (e) use the Service to collect personal information without consent; (f) impersonate any person or organization; (g) interfere with the proper functioning of the Service.
You retain ownership of content you post on the Service. By posting content, you grant sahnga a non-exclusive, worldwide, royalty-free license to use, display, and distribute your content in connection with the Service. sahnga retains all rights to the platform, including its design, code, and features.
Your use of the Service is also governed by our Privacy Policy. By using the Service, you consent to the collection and use of your information as described in our Privacy Policy.
THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED. SAHNGA DOES NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, OR SECURE. SAHNGA IS NOT RESPONSIBLE FOR THE ACTIONS, CONTENT, OR CONDUCT OF THIRD PARTIES, INCLUDING EVENT ORGANIZERS AND VOLUNTEERS.
TO THE MAXIMUM EXTENT PERMITTED BY LAW, SAHNGA SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES ARISING OUT OF OR RELATING TO YOUR USE OF THE SERVICE. SAHNGA'S TOTAL LIABILITY SHALL NOT EXCEED THE AMOUNT YOU PAID TO SAHNGA IN THE TWELVE MONTHS PRECEDING THE CLAIM.
You agree to indemnify and hold harmless sahnga and its officers, directors, employees, and agents from any claims, losses, damages, liabilities, and expenses (including attorney's fees) arising out of your use of the Service, your violation of these Terms, or your violation of any rights of another.
sahnga may terminate or suspend your account at any time for violation of these Terms or for any other reason. Upon termination, your right to use the Service ceases immediately. Provisions of these Terms that by their nature should survive termination shall survive.
Any dispute, claim, or controversy arising out of or relating to these Terms or your use of the Service shall first be attempted to be resolved through good-faith negotiation. If the dispute cannot be resolved through negotiation within 30 days, either party may pursue resolution through binding arbitration administered by the American Arbitration Association (AAA) under its Commercial Arbitration Rules. Arbitration shall take place in San Francisco, California, and the arbitrator's decision shall be final and binding. You agree that any arbitration shall be conducted on an individual basis and not as a class, consolidated, or representative action. Notwithstanding the foregoing, either party may seek injunctive or equitable relief in any court of competent jurisdiction to prevent the actual or threatened infringement or misappropriation of intellectual property rights.
sahnga shall not be liable for any failure or delay in performing its obligations under these Terms where such failure or delay results from circumstances beyond sahnga's reasonable control, including but not limited to: natural disasters, pandemics, acts of government, war, terrorism, riots, labor disputes, internet or telecommunications failures, power outages, fire, flood, or cyberattacks. In the event of such a delay, sahnga's performance obligations will be suspended for the duration of the force majeure event.
These Terms shall be governed by the laws of the State of California, without regard to its conflict of law provisions. Any disputes arising under these Terms shall be resolved in the courts of San Francisco County, California.
For questions about these Terms, please contact us at team@sahnga.com.
Last updated: 2026-03-22
Questions? Contact us at team@sahnga.com